Contact Center Protection

Secure your contact center, end to end.

Your front line now runs on AI agents, with humans right behind them. revel8 secures the whole contact centre: pentesting your AI agents for weaknesses, and training your teams against the calls built to fool them.
Customer service chat with caller asking for help to reset password and recover their account code.

AI agents: the new first line of support.

Map the full attack surface

revel8 explores every channel your AI agents operate across and charts the complete surface an attacker could reach.
Map the full attack surface

Detect the weak points

It flags the nodes most likely to be vulnerable or carry high exploit risk, so you find them before an attacker does.
Detect the weak points

Test with live techniques

Each flagged point is tested with the latest agentic prompt-injection strategies, kept current as new ones emerge.
Test with live techniques
Humans: Voice attack simulation for your front line.
Automatic IVR exploration
Voice attacks built with AI
Built for high-volume teams

Rethink your cyber
security with us

"Thanks to revel8, we took our phishing simulations and security awareness efforts to a new level."

Marc Fäßler
IT-Security

"revel8 has fundamentally changed our security awareness. Our employees are more attentive today."

Michael Farmakis
CEO

"revel8 makes it easy for us to raise awareness of IT security and phishing."

Michael Klein
Head of Software Solutions

"Our phishing awareness efforts became significantly more efficient, varied and comprehensive."

Melanie Fichtner
Chief Information Officer

"Thanks to the automated playlists, IT barely has to get involved."

Julius Brunken
Senior IT & Automation Engineer

Frequently Asked Questions.

What does revel8 do for a contact center?

It secures the contact center end to end. revel8 pentests your AI support agents for weaknesses the way a real adversary would, and runs voice attack simulations that train your human agents against the calls built to fool them.

How do you test our AI agents?

revel8 maps the full attack surface across every channel your agents operate on, flags the nodes most likely to be vulnerable or carry high exploit risk, then tests each one with the latest agentic prompt-injection techniques. The technique library stays current as new attacks emerge.

How do the voice simulations work without disrupting live operations?

revel8 navigates your phone trees and menu options on its own so each simulation reaches agents smoothly, using AI-generated voices, scripts, and pretexts modelled on real attacks. You can run across thousands of agents, scheduled for off-peak windows and routed around business-critical shifts.

What happens when an agent falls for a simulated attack?

Coaching arrives on the call itself, not in a report a week later. The agent gets the correction in the moment it matters, which is when it sticks.

Discover other Platform features

Awareness Playlist

AI-powered simulations across every attack channel.

Playlist for Hannah with items: Microsoft Teams invitation, M&A advisor invoice, and disabled Compliance training module.

Threat Intelligence & OSINT

Know your exposure before attackers do.

Tags for deepfake voice scams, credential phishing, CVE database, QR invoice fraud, Reddit, Telegram, and community.

Interactive Trainings

Security training people don't want to skip.

Slide editor interface showing a quiz slide on Social Engineering Techniques with theme color options below.

Risk Monitoring & Mitigation

Turn employees into a human detection layer.

Phishing email urging account verification and a prompt asking if the email looks suspicious with a report button.

Contact Center Protection

Secure your contact center, end to end.
List showing call center, agent web chat, email support, and SMS/WhatsApp with respective counts.

Integrations

Works with the tools you already use.
Icons of Microsoft, Google, and a hexagon-shaped logo in rounded white squares.
White abstract curved shape with jagged edges on a black background.

Ready to defend against
AI-powered attacks?